Storm damage and insurance
A storm came through. Here's what to do first.
What to do first
If hail or wind has hit your roof, take photos from the ground, move your belongings away from any leaks, and book a free inspection. Then we can work out what was damaged and what to do about it.
- 01
Stay off the roof
Take photos of the damage from ground level.
- 02
Move your belongings
Shift furniture and anything else away from leaks or wet areas.
- 03
Keep your receipts
Save invoices and receipts for anything you pay for to protect the property.
- 04
Check your policy
Most insurance policies set deadlines for filing a claim, and delays may affect coverage.
- 05
Call for an inspection
We'll inspect the roof and photograph what we find.
Where to go next
Fixing the roof and dealing with your insurance company are two different jobs. The repair is ours to do. The claim stays yours. Choose where you are:
We're happy to take a look and give you an honest read on what's actually needed. We're based in Boerne and work across 14 Texas towns, San Antonio and Austin among them. See our service areas.
“They were so quick and so helpful!! Our new roof is stunning!”
Storm damage questions
Is the storm inspection really free?▼
Yes. We provide a free damage assessment, photos and a no-obligation estimate. You pay for repairs only if you move forward.
My roof isn't leaking. Should I still get it looked at?▼
Yes. Most roof damage stays hidden until a leak appears inside. Small cracks grow into big leaks, so an early inspection can catch what you can't see from the ground.
Should I climb up and look?▼
No. Take your photos from the ground. Don't climb onto the roof. Move belongings away from any leak and keep your receipts, then let us do the inspection.
Do you handle commercial buildings as well as homes?▼
Yes. We work with homeowners and commercial building owners, and we restore homes, apartment complexes, retail stores, offices and industrial buildings after storm damage.
Will you meet my adjuster?▼
Yes. We document the damage, write the estimate and meet your adjuster on site. You report the claim, and it stays yours.
Is my deductible still mine to pay?▼
Yes. Your deductible applies when a claim is covered, and Texas law prohibits contractors from waiving or rebating it. Check your declarations page or ask your agent for the amount.
What if I'd rather not file a claim?▼
That's your call. Your claim stays your claim, and you decide. We provide the estimate regardless, so you can weigh repairing out of pocket.
What happens after the storm inspection?▼
You get photos and a no-obligation estimate. If you decide to move forward, we replace and reseal what the storm damaged, then do a final inspection.
Get someone up there who'll tell you the truth
A free inspection, photos and a no-obligation estimate.
