Insurance recovery services in San Antonio
Your claim stays your claim. We document the roof and work with your insurance company on the repairs.
We work directly with insurance companies on storm damage restoration. We photograph the damage, write a detailed estimate and meet your adjuster at the roof. You stay in charge of the claim and of the decision to repair. We're based in Boerne and work across 14 Texas towns, San Antonio and Austin among them.
Your claim stays your claim. You decide whether to repair. No surprises. No pressure.
What's generally covered, and what isn't
Damage from hail, high wind and severe weather is commonly covered. Normal wear, neglect and improper maintenance are not. Your deductible applies to approved repairs, and coverage limits and exclusions vary by policy.
Your agent can tell you exactly what your policy says.
About your deductible
Texas law prohibits contractors from waiving or rebating deductibles. You must pay the full deductible amount, so save your receipt as proof.
Where to start
Most roof damage stays hidden until a leak appears inside. We're happy to take a look and give you an honest read on what's actually needed. That's how we've built this business.
Start with what to do after a storm, see the repair side of the work, or book a free roof inspection. See how we work and our service areas.
What we do on an insurance claim, and what stays yours
Your claim stays your claim. Here is where our part starts and stops.
What we do
- Inspect the roof and photograph the damage
- Write a detailed estimate with measurements
- Meet your adjuster on site and answer technical questions
- Make sure the repairs match the approved estimate
What stays with you
- Reporting the claim. You report it, and it stays yours.
- Deciding whether to repair
- Choosing who works on your roof
How we work with your insurance company
We assess the damage
We inspect your roof and identify the storm damage. The inspection is free and comes with photos.
We document it
We prepare a detailed estimate with photos and measurements. They're yours to share with your insurance company whenever you report the claim. When you report it is up to you, and your policy sets the deadlines, so check it.
We meet the adjuster
Our team meets your insurance adjuster on site to explain the damage and answer technical questions.
We make the repairs
Once the claim is approved, we go over the work with you and confirm the repairs match the approved estimate. We complete the work and give you a final inspection and documentation for your records.
What we do for your claim
Damage documented
Every damaged area photographed and measured.
A detailed estimate
A repair estimate with photos and measurements, written so your insurer can follow it.
On site with the adjuster
We meet your adjuster at the roof and explain the damage we found.
Repairs match the estimate
We confirm the repairs match the approved estimate.
No obligation
A free inspection and estimate, whether or not you move forward.
Records for your file
Final inspection and documentation when the work is done.
What to have ready for a roof insurance claim
None of this is required before you call us. It just makes the process easier on you.
- Your policy
- Your declarations page shows your deductible and coverage.
- Ground photos
- Take them from the ground. Don't climb onto the roof.
- Receipts
- Save the receipt when you pay your deductible.
- Our documents
- Our photos, measurements and estimate are yours to share.
Roof insurance help in San Antonio and across Texas
We document storm-damaged roofs and meet adjusters in San Antonio, Austin and 12 more Texas towns, working from Boerne.
- San Antonio
- Austin
- Boerne
- Corpus Christi
- Georgetown
- Helotes
- Killeen
- McAllen
- New Braunfels
- Round Rock
- San Marcos
- Seguin
- Temple
- Waco
Questions about insurance recovery services
Do you work with insurance companies?▼
Yes. We work directly with insurance companies on storm damage restoration. We document the damage, write the estimate and answer your adjuster's technical questions on site.
Does homeowners insurance cover hail damage?▼
Most standard homeowners policies cover hail and wind damage. Flood damage is typically excluded. Check your declarations page or contact your agent for your specific coverage.
Can a contractor waive my deductible?▼
No. Texas law prohibits contractors from waiving or rebating deductibles. You must pay the full deductible amount. Your declarations page or your agent can tell you what it is.
Do I have to use my insurance company's preferred contractor?▼
No. You can hire the contractor you choose. Your claim stays your claim, and the decision about who works on your roof is yours to make.
How soon should I report the damage?▼
Most insurance policies set deadlines for claim filing, and delays may affect coverage. Check your policy or ask your agent.
What if my adjuster and I disagree on the damage?▼
You can get a second opinion from another contractor. Many policies also allow an appraisal if estimates differ significantly, so check your policy or ask your agent.
What if the claim is denied?▼
You can still choose to repair out of pocket. We provide the estimate regardless, so you know what the roof needs and can decide what to do next.
My roof isn't leaking. Should I still get it looked at?▼
Yes. Most roof damage stays hidden until a leak appears inside. Small cracks grow into big leaks, and we document what we find so you have it for your records.
Related storm and roofing services
Want the roof looked at?
A free inspection, photos and an estimate, whether or not you move forward. No obligation.
